Visitor Information | Western Storm v Thunder
28 May 2021
Visitor Information Guide – Rachael Heyoe-Flint Trophy
We look forward to welcoming Members and supporters of Western Storm and Northern Thunder to the Bristol County Ground for the Rachael Heyoe-Flint Trophy match taking place on Saturday 29 May at 10:30.
We have really missed having supporters in the Ground! Gloucestershire Cricket wants to make your visit as safe and as enjoyable as possible so, to help with your visit to the Bristol County Ground, please take a look at our Visitor Information guide that we have put together for you.
Please take a look at our helpful video regarding the return of supporters below:
Pre-Match Day Information
Where can I find out about all of the match day and COVID information?
- Before match day, we’d really appreciate it if you read all of the information that is sent to you with your e-ticket.
- It is vital that you have read the match information you are provided.
- Additional information will be sent directly from the Club’s email communications ahead of match day.
On The Day
- On the game day itself, please make sure you arrive in good time. Your patience is much appreciated. Entry and exit to the ground will take time and bag searches will be conducted, so please bear with us and ensure you give yourself time.
- The Gates will be open from 08:30.
- At the gates, we have NHS Test & Trace QR codes in place. Please can you ensure that you have scanned yourself in.
- Please enter the ground at the gate designated on your ticket. And don’t forget to bring your mobile or tablet device which will display your e-ticket. If you are printing your ticket at home from our PDF, please ensure that you bring that with you. You will need your e-ticket or print at home ticket with you.
- If you are a Member, you will need both your Membership card and your e-ticket/print at home ticket.
- When you are in the ground, please stay in your allocated seat. At all times, and to comply with regulations in place for sports stadia, please ensure that you wear your mask at all times when moving around the ground or in any internal spaces, unless you’re eating or drinking or have an exemption. We strongly recommend that for the safety of everyone that masks are also worn when in your allocated seat but this is not an essential requirement.
- You will not be able to change seats once at the ground.
- Stewards may ask to see your ticket to ensure that you are in the right seat and stand
- Please read our COVID Etiquette here
We Are Now Cashless
In common with many others and to provide a safer and cleaner environment, the Bristol County Ground is now cashless, so please make sure you come prepared with your debit or credit card should you want to purchase refreshments or visit the shop.
Food & Drink
What’s on offer?
- Refreshments will be available at the Thatchers Bar for this match
- Please remember that all catering units are cashless
- If you are queuing for food and beverage at the ground, please ensure that you are wearing a mask at all times and adhere to the COVID Etiquette.
What Is Zoned Off?
- Areas of the Bristol Pavilion will be zoned off for this match.
- Unfortunately, due to restrictions Members and supporters will not have access to the players. Players are not able to interact with spectators as they normally would, meaning that they are not allowed to pose for photos with kids or sign autographs.
Parking
We strongly advise that all Members and spectators travelling to the ground make use of public transport.
Unless you have already purchased a 2021 parking permit, are a blue badge holder or are a Premier Club Member, match day parking at the Bristol County Ground will not be available for this match.
If you do have a 2021 parking permit and/or blue badge, Premier Club Membership, then please access the ground via the Grace gates on Nevil road.
Bus Service
The Bristol County Ground is easily accessible by bus: Services 17, 70/71, 72, 73, 75, 76, T2 all run within a five-minute walk of the main entrance using stops on the nearby Gloucester Road (Services 71, 72, 73, 75, 76, T2), Muller Road (Service 17) and Ashley Down Road (Service 70). All buses operate at regular intervals throughout the day.
Click here for the First Bus timings.
Train Service
The nearest train station to The Bristol County Ground is Montpelier, approximately one mile from the Club and close to other public transport. The station has direct lines through to Bristol Temple Meads and a regular schedule to Bristol Parkway.
Hours of Play
Start – 10:30
Lunch – 13.00 – 13:40
Tea – 15.40 – 16:00
Close – 17:30
Ground Map
Please take a look at our Ground Map below - you can download the ground map here
NHS Test & Trace
On each entrance, spectators will be able to scan the sign-in QR code with the NHS Covid-19 App. The Club will ask for up-to-date contact information at the point of purchase for ticket purchasers, however, we ask that those in your party scan the QR code where possible.
If you do not have a device that is compatible with QR codes, you will still be able to gain access and we will use your contact details from when you purchased/booked tickets should the NHS require them.
Scorecards
Scorecards will not be available in ground on match days. The Club have made a conscious choice, for environmental sustainability reasons, to print as little as it possibly can going forward.
Additional Information
- The Club has installed sanitisation stations around the ground.
- Stewards will ask spectators to comply to the COVID Etiquette enforced by the Club.
- At the end of the day’s play, stewards will ask sections of the crowd to leave in turn. We very much appreciate your patience during this period, as it is important that spectators leave as they arrived – in a socially distanced manner.
- In order to ensure a safe and clean environment, please note that our cleaners will be operating around the ground during the match.
- The Legends Walkway, located under the apartments on the Ashley Down Road End of the ground will be displayed with social distancing markings to ensure supporters are at a social distance if wet weather results in spectators congregating in this area.
- Please ensure you bring waterproof clothing along with an umbrella should there be adverse weather on match days. The Club Shop located on the Kennington Avenue side of the ground will be selling umbrellas and ponchos.
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If you are cycling to the ground, you can place your bike at the bike racks located at the Ashley Down Road End of the ground. Please note, parking your bike is at your own risk.
Contact Details
Please feel free to contact the Club with any feedback, or questions, on 0117 910 8000 or via email info@glosccc.co.uk
All these guidelines are here for the safety of everyone, and they are applicable to everyone, regardless of whether you have received a vaccination or previously had COVID.
Gloucestershire Cricket wants to ensure that everyone is looked after, and that Members and supporters follow the instructions for match days.
Stay safe and enjoy the cricket.
#GoGlos💛🖤
