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Refund Information for Royal London One-Day International : 25 August 2014

26 August 2014

Thank you to everyone who purchased a ticket for the Royal London One-Day International match between England and India on Monday 25 August.

As this game was abandoned due to adverse weather conditions, and no result obtained, all ticket holders are entitled to a 100% refund for the face value of their ticket(s).

Information on how to obtain a refund is printed on the reverse of the ticket, but is also given below for ease of reference:

REFUND SCHEME If play is restricted or does not take place at the ground on the day for which a ticket is valid you may claim a refund of only the match ticket value subject to there being (a) 10 overs or less because of adverse weather conditions and no result is obtained – a full refund; (b) 10.1 overs to 24.5 overs because of adverse weather conditions and no result is obtained – a 50% refund.  In no other circumstances can money be refunded.

Claims for refunds will be paid by cheque.  To claim your refund simply send your ticket, with the name of the payee, address, postcode and email in block capitals to A R D Response, Dept P414, PO Box 15, Earl Shilton, Leicester LE9 8WA within 28 days of the Match date.  There is no need to include an envelope.  Please allow 30 days from receipt of claim for us to process your refund.  For refund queries call 0844 576 8088 (9 to 5 Mon to Fri).  Also visit www.ecb.co.uk/refundscheme.

For any other queries please contact Gloucestershire County Cricket Club on 0117 910 8000 or www.gloscricket.co.uk

England and India now travel to Cardiff for the next Royal London One-Day International on Wednesday (August 27). There are a limited number of tickets left - Click here for more information

Supporters with tickets for today's abandoned England v India game at Bristol can exchange their tickets to see Wednesday's Royal London One Day International in Cardiff - Click here for more information

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